SHIPPING & PICKUP


LOCAL PICKUP

For customers choosing the local pickup option, you will be notified via email when your product is ready to be picked up. Some products require more time to process and you will be notified of the estimated time it will take to process. Feel free to call us if you have any questions before pickup.

SHIPPING

We prepare, pack and ship from our storefront in Markham, Ontario, Canada. We make a great effort to ship your orders out in a timely manner. All orders are processed and shipped out within 2-4 business days (or sometimes faster). Our cutoff time is 2pm EST. Your product will arrive based on the shipping method of your choice.

We currently only ship to Canada via Canada Post, UPS or Canpar.

For any international orders, please send an inquiry to info@brooklinpaperco.com and we would be delighted to see if we can find a solution for you.

CUSTOM ORDERS

We may need a little more time to process certain products that are more customized. Please allow an extra 5-7 business days for processing.

These items may include: Envelopes, Fine Paper, Invitation pocket and folded cards, diecut products…etc

Please send us an email or call us if you require it sooner and we can put in a rush order for a small fee.